“Mili from Next Chapter Accounting came recommended to us by our Financial Advisor. It was Mili who discovered our previous accountant had reported some things incorrectly so we needed these fixed, and a new ongoing accountant. Mili got on the case, amending and submitting several years’ worth of accounts for the both of us, and had a sizeable refund issued within a short period of time.

Mili asks all the right questions to ensure our tax returns are processed with a maximum return. Whenever we’ve had an enquiry she is quick to respond and explains things clearly so we understand. Her knowledge of the latest tax laws are up to date and we feel confident that our tax returns are being managed with integrity, accuracy and value. We would recommend NCA to anyone.”

“Over three months, she patiently worked out my tax obligations and answered really stupid questions. When she finally said I’m tax-compliant, I had learnt more about my business and taxes in that short period of time than the entire time I’ve had my business.

Mili’s easily accessible and responds to queries after-hours, and even over the weekends. Several times, she’s even picked out a few concerns and trends, and pointed it out to me.

I still have stupid questions, but I’m sure she’s happy to answer them with an enthusiastic and patient smile!

We read about having a good accountant all the time, but for employees, it just means getting more dollars back. For small business owners, having a good accountant means having someone pruning and watering your backyard. The grass needs to grow, and I know how to make it grow. I just don’t know how to maintain it. Mili does.

Thank you, Mili.”